PRIVACY POLICY
This Privacy Policy describes how Fairstrive LLC ("we," "us," or "our") collects, uses, discloses, and protects information when you visit or use our website located at fairstrive.com (the "Site"). By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.
Article 1 — Definitions
"Personal Information" means information that identifies, relates to, describes, or is capable of being associated with a particular individual, including but not limited to name, email address, mailing address, telephone number, payment information, IP address, device identifiers, and browsing activity.
"Site" means the website located at fairstrive.com and all related pages, features, content, and services provided by Fairstrive LLC.
"User," "you," or "your" means any individual who accesses or uses the Site.
"Sensitive Personal Information" means Personal Information that reveals social security number, driver's license number, passport number, financial account credentials, precise geolocation, or other categories specified by applicable law.
"Third Party" means any person or entity other than you or Fairstrive LLC, including service providers, business partners, and other external organizations.
"Cookies" means small data files placed on your device by the Site to store preferences, track usage, and facilitate functionality.
Article 2 — Information We Collect
1Information You Provide Directly
We collect Personal Information that you voluntarily submit to us, including:
Contact Forms and Communications. Name, email address, phone number, and message content when you contact us through forms, email, or other communication channels.
Newsletter and Marketing. Email address and communication preferences when you subscribe to our newsletters or marketing communications.
Surveys and Feedback. Responses, opinions, and other information you provide when participating in surveys, contests, or feedback requests.
Pet Care and Service Information. Home address, pet details, pet medications, home-care and entry instructions (such as key locations and alarm codes), veterinarian details, emergency contacts, and records of each visit, including notes and photos.
2Information Collected Automatically
When you access or use the Site, we automatically collect certain information, including:
Device and Browser Information. IP address, browser type and version, operating system, device type, unique device identifiers, and hardware model.
Usage Data. Pages viewed, links clicked, time spent on pages, referring and exit pages, search terms, access times and dates, and other navigation and interaction data.
Location Information. General geographic location inferred from your IP address.
Cookies and Tracking Technologies. We use cookies, web beacons, pixel tags, and similar technologies to collect information about your use of the Site. See Article 8 for more information about cookies and your choices.
3Information from Third Parties
We may receive Personal Information about you from third-party sources, including:
Analytics and Advertising Partners. Meta Platforms (Meta Pixel) and Google Analytics
Payment Processors. Stripe, which provides transactional confirmations.
Publicly Available Sources. Information from public databases, records, and other lawfully accessible sources.
Article 3 — How We Use Your Information
1Providing and Improving Services
We use your Personal Information to:
- Operate, maintain, and improve the Site and our services.
- deliver products or services you request.
- Respond to your inquiries, comments, and requests.
- Provide customer support and technical assistance.
- Conduct internal research and development to enhance functionality and user experience.
2Communications and Marketing
We use your Personal Information to:
- Send transactional emails and notifications related to your use of the Site.
- Deliver newsletters, promotional materials, and marketing communications about our products, services, and offers, subject to your consent where required by law.
- Notify you of updates, changes, and important information regarding the Site or this Privacy Policy.
- Conduct surveys and solicit feedback.
3Analytics and Personalization
We use your Personal Information to:
- Analyze usage patterns, trends, and preferences to understand how users interact with the Site.
- Personalize content, recommendations, and advertising based on your interests and behavior.
- Measure the effectiveness of our marketing campaigns and Site performance.
4Security and Fraud Prevention
We use your Personal Information to:
- Detect, investigate, and prevent unauthorized access, and other illegal activities.
- Protect the security and integrity of the Site, our systems, and our users.
- Enforce our Terms of Service and other policies.
5Legal Compliance and Protection
We use your Personal Information to:
- Comply with applicable laws, regulations, legal processes, and governmental requests.
- Establish, exercise, or defend legal claims.
- Protect our rights, property, safety, and those of our users and the public.
6Business Transfers
We may use and disclose your Personal Information in connection with a merger, acquisition, reorganization, sale of assets, bankruptcy, or other business transaction.
Article 4 — How We Share Your Information
1Service Providers
We share Personal Information with third-party service providers who perform services on our behalf, including:
- Google, LLC, mapping and route data and website analytics
- Cloudflare, Inc., website hosting, security, and performance
- Meta Platforms, Inc., advertising insights, with your consent only
- Supabase, Inc., database hosting and storage of client data
- Plus Five Five, Inc. (Resend), delivery of service-related emails
- Syncfusion, Inc. (Boldsign), electronic signature service for agreements
2Business Partners
We may share Personal Information with business partners for joint marketing initiatives, co-branded services, or other collaborative activities, subject to your consent where required.
3Advertising and Analytics Partners
We share Personal Information with Meta Platforms, Inc. to deliver targeted advertising, measure ad performance, and analyze Site usage. These partners may use cookies and similar technologies to collect information across different websites and services.
4Legal Obligations and Rights
We may disclose Personal Information when required by law or when we believe in good faith that disclosure is necessary to:
- Comply with legal obligations, court orders, subpoenas, or other legal processes.
- Enforce our Terms of Service, this Privacy Policy, or other agreements.
- Protect the rights, property, or safety of Fairstrive LLC, our users, or the public.
- Investigate and prevent fraud, security breaches, or illegal activities.
5Business Transfers
If Fairstrive LLC is involved in a merger, acquisition, asset sale, reorganization, bankruptcy, or similar transaction, your Personal Information may be transferred to the acquiring or surviving entity. We will notify you via email or prominent notice on the Site before your information becomes subject to a different privacy policy.
6With Your Consent
We may share your Personal Information with third parties when you provide explicit consent or direct us to do so.
7Aggregate and De-Identified Information
We may share aggregate, anonymized, or de-identified information that does not identify you personally for research, marketing, analytics, and other lawful purposes.
Article 5 — Your Privacy Rights and Choices
Access and Correction. You have the right to access the Personal Information we hold about you and to request correction of inaccurate or incomplete information. To exercise this right, contact us at fairstrive@gmail.com.
Deletion. You may request that we delete your Personal Information, subject to certain exceptions where we are required or permitted by law to retain information.To request deletion, contact us at fairstrive@gmail.com
Opt-Out of Marketing Communications. You may opt out of receiving promotional emails from us by:
- Clicking the "unsubscribe" link in any marketing email.
- Contacting us at fairstrive@gmail.com. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your use of the Site.
Do Not Track Signals. Some browsers transmit "Do Not Track" signals. Our Site does not currently respond to Do Not Track signals.
Cookies and Tracking Preferences. You may control or disable cookies through your browser settings. See Article 8 for more information.
Data Portability. Data portability will be consistent with Georgia law.
Non-Discrimination. We will not discriminate against you for exercising any of your privacy rights, including by denying services, charging different prices, or providing a different level or quality of services.
Authorized Agents. You may designate an authorized agent to submit requests on your behalf. We may require proof of authorization and verification of your identity before processing such requests.
Article 6 — Data Retention
Retention Period. We retain your Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider in determining retention periods include:
- The duration of your relationship with us and use of the Site.
- Legal obligations to retain records (e.g., tax, accounting, or regulatory requirements).
- The need to resolve disputes, enforce agreements, or establish, exercise, or defend legal claims.
- Operational and business needs.
Deletion and Anonymization. When Personal Information is no longer needed, we will delete or anonymize it in accordance with our data retention policies and applicable law.
Article 7 — Security
Security Measures. We implement reasonable administrative, technical, and physical safeguards designed to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of data in transit and at rest.
- Access controls and authentication mechanisms.
Limitations. No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your Personal Information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.
Article 9 — Third-Party Links and Services
External Links. The Site may contain links to third-party websites, applications, or services that are not operated or controlled by Fairstrive LLC. This Privacy Policy does not apply to such third-party sites.
No Responsibility. We are not responsible for the privacy practices, content, or security of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Article 10 — Children's Privacy
Age Restriction. The Site is not intended for children under the age of 16. We do not knowingly collect Personal Information from children under 16.
Parental Notice and Consent. If we learn that we have collected Personal Information from a child under 16 without verifiable parental consent, we will delete that information promptly. If you believe we have collected information from a child under 16, please contact us immediately at fairstrive@gmail.com.
Article 11 — International Data Transfers
Cross-Border Transfers. Fairstrive LLC is located in Georgia, USA. If you access the Site from outside of Georgia, your Personal Information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.
Safeguards. When we transfer Personal Information internationally, we implement appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy and applicable law.
Article 12 — State-Specific Privacy Rights
1California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
- The right to know the categories and specific pieces of Personal Information we collect, use, disclose, and sell.
- The right to delete Personal Information, subject to exceptions.
- The right to opt out of the sale or sharing of Personal Information.
- The right to correct inaccurate Personal Information.
- The right to limit the use and disclosure of Sensitive Personal Information.
- The right to non-discrimination for exercising your privacy rights. To exercise these rights, contact us at fairstrive@gmail.com or call
2Virginia Residents
If you are a Virginia resident, you may have rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to access, correct, delete, and obtain a copy of your Personal Information, and to opt out of targeted advertising, sale of Personal Information, and profiling. To exercise these rights, contact us at fairstrive@gmail.com.
3Connecticut Residents
If you are a Connecticut resident, you may have rights under the Connecticut Data Privacy Act (CTDPA), including similar rights to access, correct, delete, and port your Personal Information, and to opt out of targeted advertising and sale. To exercise these rights, contact us at fairstrive@gmail.com.
4Other States
Residents of other states may have additional privacy rights under applicable state laws. Please contact us to learn more.
Article 13 — Changes to This Privacy Policy
Right to Modify. We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting the revised Privacy Policy on the Site with a new "Last Updated" date.
Notice of Material Changes. If we make material changes to this Privacy Policy, we will notify you by posting a prominent notice on the Site.
Continued Use. Your continued use of the Site after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically.
Article 14 — Contact Us
Questions and Requests. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: Fairstrive LLC Email: fairstrive@gmail.com Phone: (706) 389-9741.
Response Time. We will respond to your inquiry or request within a reasonable time frame as required by applicable law.